If you run a guesthouse, tearoom or a kitchen that keeps a pot going all day, this is the page for you. We pack rooibos, honeybush, chamomile and mint in the sizes that suit a busy tray, and we keep your usual blends on file so a reorder takes one message.
If you run an evening tea tray or a breakfast buffet, these are the three lines that come up most often in reorders. Each listing carries harvest notes and a suggested brewing ratio, so staff can get the pot right without guessing.
Single-origin red bush, 250 g refill pouch
One farm, one harvest, long-cut leaf that brews a deep amber cup in about five minutes and takes a second steep without going bitter. The pouch is sized to top up a 500 ml jar on the shelf.
See the harvest notesLoose leaf, 120 g glass jar
Honeybush carries a soft sweetness that chamomile on its own tends to miss. Kept close to an even ratio, loose rather than dusted, so it wants a strainer. Works iced with a slice of orange when the trays go out in summer.
Read the brewing ratioRooibos, honeybush, chamomile, mint, spice mix
Five 30 g tins with hand-written labels, usually the way a new tea tray gets trialled before a full order. Tins are refillable and the box fits through a standard letterbox for courier drop-off.
Check what is insideGuesthouses, tearooms and home kitchens all read the same listing differently, so here is how we define the terms that come up most often in emails.
We blend and pack in the Cape Town room in runs sized to what sells in roughly a week. That is why a seasonal lot can disappear and come back slightly different in colour or aroma. Harvest notes on each listing name the picking month and drying method so you can compare one run against the next.
Every blend ships as whole or long-cut leaf. That means a strainer or a pot with a mesh basket, not a standard tea bag. If a guesthouse tray needs bagged portions for housekeeping, say so in the cart note and we will flag what we can and cannot do.
Refill pouches and glass jars both list the net weight of leaf, not the packed parcel. A 250 g pouch is sized to top up a 500 ml jar with room to spare. Tins and jars are meant to be refilled rather than replaced, so reorders can skip the container if you already have one.
The ratios we print, such as 3 g per 250 ml at 95°C for four minutes, assume a full-leaf steep and filtered water. Harder water, a finer strainer or a longer steep will shift the cup. Rooibos and honeybush tolerate a second steep; chamomile and mint go flat quickly, so we do not pretend otherwise.
Orders placed before the courier cutoff are packed the same day. Anything after that moves to the next working day. Delivery windows and grind or blend preferences go in the cart note field, and we read it before the box is sealed, not after.
The repeat order option suits regulars who go through the same two or three blends on a fixed rhythm. It is a poor fit for anyone still tasting their way through the range, which is what the five-tin set is for. You can pause a subscription when a seasonal lot is between runs.
Anything not covered here, including guesthouse supply terms and bulk refill pouches, is handled case by case. Reach us at info@smileytimeherbal.com or on 054-400-3154.