Reach the packing room in Cape Town

Questions about a blend, a refill pouch, or a tea tray order for a guesthouse? Send a note and we will reply with brewing advice, stock timing, or a delivery slot that suits your kitchen. We pack same day before the courier cutoff.

Reach the packing room

We answer messages between packing runs, so a reply usually lands the same working day if you write before the courier cutoff. Wholesale trays, refill questions and delivery windows all come through the same two channels below.

Packing room address

849 Makhubela Branch Apt. 010
New Dineobury, GP 1947

Collection is by arrangement only, since the room is busy with orders most mornings.

Phone and email

054-400-3154
info@smileytimeherbal.com

Email suits blend lists and guesthouse orders. Call if a delivery slot needs shifting the same day.

When we are in

  • Monday to Friday, 08:00 to 16:30
  • Saturday, 09:00 to 13:00
  • Sunday and public holidays, closed

Orders placed before 13:00 on a working day are packed the same afternoon.

What to include in your message

Tell us the blends or tins you are after, the weight you need, and whether it is a once-off order or a standing one for a tearoom or guesthouse. If you want a specific delivery window, add that too. For gift orders, note the message you would like written on the card and we will copy it onto the hand-labelled tin.

Send us a note about your order

Tell us which blends you are after, how much you need, and when you would like it delivered. If you are ordering for a guesthouse or tearoom, mention the tray size and we will suggest a format that suits it.

We pack from the Cape Town room Monday to Friday and reply to messages within one working day. Anything sent after the courier cutoff rolls into the next morning's run.

Packing room
849 Makhubela Branch Apt. 010, New Dineobury, GP 1947
Phone
054-400-3154

We use your details only to answer this enquiry and prepare the order. No lists, no forwarding.