Your order is in the packing room

Thanks for building a basket with us. A confirmation is on its way to your inbox with the blends, weights and the delivery slot you picked. If you left a note about grind, a courier window or a gift message, it travels with the order and gets checked before we seal the box. We pack the same day when the order lands before the courier cutoff, and anything after that goes out with the next run. Seasonal lots move quickly, so if a tin you wanted has sold through, we will flag it in the confirmation and hold your spot for the restock.

Your order is in the packing room

We have your basket and your delivery slot. Everything is weighed, sealed and hand-labelled the same day, as long as the order lands before the courier cutoff. If you left a note about grind, a delivery window or a gift message, it travels with the parcel slip.

A confirmation is on its way to your inbox with the blends, weights and the harvest lot for each tin. Seasonal lots move fast, so if something in your basket was the last of a run, we will say so in that email rather than quietly swapping it.

What happens next

We pack and seal your tins or refill pouches before the courier cutoff.
You get a tracking note once the parcel leaves the packing room.
Free nationwide shipping applies once the basket passes the set value.

Add another blend to the basket See guesthouse and tearoom supply

Something off with the order? Reach us at info@smileytimeherbal.com or call 054-400-3154. You can also head back to the home page.

Your order is in the packing room

Thanks for the order. It landed with us and the note you left on the cart, whether that was a grind preference, a delivery window or a gift message, is attached to the same slip that goes into the box.

What happens next

Same-day packing. Orders placed before the courier cutoff are weighed, sealed and labelled the same afternoon. Loose leaf goes into a refill pouch or a glass jar depending on what you chose, and tins are checked for a clean seal before they go in.
Courier and tracking. Once the courier scans the parcel you get a tracking reference by email. Nationwide delivery usually runs two to four working days; outlying routes can take a day longer.
If a lot has turned. Stock moves weekly and seasonal lots sell out in small runs. If something in your basket has just gone, we hold the order and email you with the closest match or the restock date rather than substituting quietly.

If something needs changing

Delivery windows, gift wording and grind notes can still be adjusted while the parcel is in the packing room. Call 054-400-3154 or email info@smileytimeherbal.com with your order reference. The packing room sits at 849 Makhubela Branch Apt. 010, New Dineobury, GP 1947, and collection can be arranged there by prior arrangement only.

Still deciding what to brew next? Browse the full range of blends and pantry staples, or read how we handle orders and guesthouse supply. Back to the main page if you want to start a fresh basket.